User Data & Account Deletion Request
In accordance with Google Play's User Data & Account Deletion policies, this web resource provides an open, accessible mechanism for users of any Keshav Studios application to request permanent deletion of their user account, cloud databases, and associated personal information.
1. Three Ways to Request
You can initiate data deletion through:
- In-App Menu: Settings > Profile > Delete Account (for apps with account systems).
- This Web Form: Fill out the request form below without needing the app installed.
- Direct Email: Email keshavstudiosindia@gmail.com from your account address.
2. What Data Is Deleted
When a full account deletion is processed:
- Account Credentials: Username, email, authentication tokens, profile photos.
- Cloud Records: Synced databases (e.g. litter logs, dog profiles, pedigree charts).
- User Uploads: Stored documents, certificates, and photos.
- Progression: Cloud game saves, streaks, and user preferences.
3. Retention & Exceptions
Data that may legally be retained:
- Financial Transactions: Google Play billing tokens and receipts retained up to 7 years to comply with tax, statutory accounting, and anti-fraud regulations.
- Security Logs: Transient server/security access logs kept up to 30–90 days for abuse prevention, then automatically expunged.
1 Universal Scope for All Apps
This deletion procedure applies to all existing and future applications published by Keshav Studios on the Google Play Store, including but not limited to:
- Litter Ledger (Breeder & Kennel Management) — Cloud-synced records, pedigree files, dog logs, litter profiles, user authentication accounts.
- ZenWord Puzzle - Word Search — Cloud achievements, game streak history, and synced save data.
- Image to PDF - PDF Bnao — Offline-first utility: Operates strictly offline on your device without user accounts or server uploads (see offline guidance below).
- Upcoming & Pipeline Applications (such as Arrow Escape Unlimited and future studio releases) — Standardized under this universal data governance framework.
2 Full Account Deletion vs. Partial Data Deletion
Google Play policies empower users to choose between deleting an entire account or requesting targeted data cleanup:
- Option A — Full Account & Associated Data Deletion: Your account profile, login credentials, cloud records, attachments, and all associated personal identifiers will be permanently destroyed and cannot be recovered.
- Option B — Partial Data Deletion Only: Keep your account profile active while purging specific data categories (for example, resetting cloud litter records, deleting historical puppy journals, clearing game high-score histories, or wiping custom uploaded documents).
3 Verification Process & Processing Timeline
To protect your account against malicious or unauthorized deletion requests by third parties, we verify all web and email submissions:
- Identity Verification: Requests must be submitted using or confirmed from the registered email address tied to your in-app account or Google Sign-In profile.
- SLA & Timeline: Upon receiving your verified request, we acknowledge receipt within 48–72 hours. All eligible cloud data is permanently purged across active production databases and backup cycles within a maximum of 30 calendar days.
- Confirmation Notice: Once deletion is finalized, you will receive a concluding email notification confirming that your account and requested data records have been completely erased.
4 Guidance for Offline-Only Applications (e.g. PDF Bnao)
Some of our apps, notably Image to PDF - PDF Bnao, are architected as zero-knowledge, 100% offline utilities. They do not maintain server-side user accounts, do not sync files to our servers, and store generated documents exclusively in your phone's sandboxed local storage.
How to purge local offline application data:
Open your Android device Settings > Apps & Notifications > Select PDF Bnao > Storage & Cache > Tap Clear Storage / Clear Data, or simply uninstall the application. All local cached files, thumbnails, and app preferences will be wiped instantly from your physical device.
Submit Account or Data Deletion Request
Complete this form to generate an official data deletion ticket. Clicking "Submit Deletion Request" will open your email client with a pre-filled, cryptographically organized request to our dedicated support address (keshavstudiosindia@gmail.com).
Your default email application should now open with your formatted deletion ticket addressed to keshavstudiosindia@gmail.com. Please tap "Send" in your email client to transmit the request.
Need Manual Assistance or Have Questions?
If your device does not have an active email client installed or you experience any issues submitting the form, you can always reach our privacy team directly:
Developer: Keshav Studios (Play Developer ID: 7219508929969310457)
Official Website: keshavstudios.com
Request URL: https://keshavstudios.com/delete-user-request